The American workforce is rapidly changing from manual to knowledge-based work and, as a result, the skills needed to effectively do these jobs are changing. LinkedIn recently released its list of the most in-demand hard and soft-skills of 2020, and Credly’s customers issue credentials for every single one. Recognition and proof of skills is the future of work and hiring, and Credly is at the forefront of that cultural shift.
Soft-skills are becoming just as relevant to hiring managers as technical skills, and proving those skills isn’t always straightforward. With Credly, organizations can train and identify employees who have demonstrated the most in-demand emotional skills of the year.
Here are the most in-demand soft-skills in 2020.
- Creativity. Thinking outside the box to get the job done is the number one most in-demand soft skill of the year and for good reason. Agile thinking saves organizations time and money and being able to demonstrate that skill is a great way to get ahead. That’s why organizations like PAIRIN issue a credential that recognizes the ability to think creatively.
- Persuasion. Doing the work is great, but explaining the “why” behind the work is a valuable skill. Getting buy-in from higher-ups that justifies human and capital resources is a valuable skill at the start of the new decade. So much so that Wharton issues a badge for learners who can demonstrate the ability to sell an idea.
- Collaboration. Ever since knowledge-based experience and the internet have become a vital part of everyday life and work, being able to adequately demonstrate collaborative skills is even more relevant in a digital world. Being clear and concise about needs when you may be dealing with remote colleagues is the perfect example of agile thinking in an ever-evolving workplace. Education Design Lab created a badge that highlights a learner’s ability to collaborate effectively.
- Adaptability. Rolling with the punches is great not just for one’s personal life, but the professional life as well. The world of work is changing at a break-neck speed, and since skills are becoming obsolete at a rate that was previously unheard of, adapting to a current and future workforce is just as important as learning new technical skills. Anne Arundel Community College recognized the need for flexible change and created a badge to identify that skill.
- Emotional Intelligence. Navigating and successfully managing interpersonal relationships is the pinnacle of emotional intelligence. This skill, especially in the workplace, distinguishes managers from leaders. Thomas College created a digital credential for emotional intelligence fundamentals so learners could own proof of this vital skill.
If you’re interested in learning more about creating a digital credentialing program for soft-skills, fill out the form below and a member of our team will be in touch shortly.