director of people ops

Seeking Director of People Ops to take leadership over a variety of crucial HR functions at a growth-stage, venture-backed company offering software and services that make life’s achievements portable, digital and verified.

Who We Are

A mission-driven team that prizes respect, hard work, humility, and transparency. Equal opportunity employer focused on creating equal opportunity for individuals through portable, data-rich evidence of achievements.       

Who you are

  • A no-job-too-big-no-job-too-small professional who believes in what we're doing and wants to help us scale.
  • A self-driven individual with a drive to make an impact.
  • A hyper-organized, super-responsive, generally on-top-of-your-stuff kind of person.
  • A professional with perspective and the judgment to identify small deals, big deals and when to escalate or handle.
  • A process-focused thinker with the ability to design systems that scale.
  • A quick learner willing to work without perfect information and the ability to get smart fast as new business opportunities demand.

What you'll do here

  • Be "the HR person" at Credly, reporting to the Chief of Staff and General Counsel. Take primary responsibility for all human resources related activities.
  • Help champion and execute on a company culture of respect, mission and performance.
  • Help us manage our people from recruiting to hiring  to engaging to promoting.
  • Manage compliance with key rules and regulations. Keep us out of trouble and growth-ready at all times.
  • Optimize policies and procedures ranging from recruiting and interviewing to performance reviews and compensation plans.
  • Support management of objectives and key results (OKRs).
  • Support digital credential recognition programming for employees at Credly.
  • Design employee engagement initiatives including management of employee information systems, surveys, fun events.
  • Coordinate with and select vendors for key software including benefits platforms, insurance providers.
  • Identify and maintain awareness of compliance requirements; design and execute staff trainings and compliance initiatives.
  • Manage payroll, benefits, and HRIS duties
  • Keep up with industry trends and employment legislation, ensuring company compliance.

What you know and can do (must haves)

  • Demonstrably shined wherever you've been.
  • Experience in a high-stakes environment.
  • Ability to write clearly and convincingly.
  • Ability to make decisions informed by data and ability to find or create meaningful and actionable data.
  • Love for the administrative side: flawless employee files, strong reporting, and doing things by the book.
  • Knowledge of payroll processing and other related HR tooling.
  • Knowledge of applicable state and federal employment and labor laws.
  • Occasional (i.e. quarterly) travel between Credly’s offices in New York and Minneapolis.

What you may know and have done (nice to haves)

  • Prior experience as a human resources officer working in high-growth environment.  
  • Demonstrable expertise in particular areas of human resources management.
  • A relevant professional certification or other credentials demonstrating proof of human-resources-related qualifications and awareness of best practices.
  • Proven successful track record in Human Resources, including problem solving, crisis management and employee retention.

What we offer

  • Competitive Salary.                                
  • Health, Vision, Dental benefits, including coverage for Dependents.
  • Flexible work environment (work when and where you work best, including from our offices in New York or Minneapolis, from home or from a co-working space).         
  • Flexible vacation - take time off when you need it.
  • 401(k) with Match.
  • Life Insurance.
  • Matching 501(c)(3) Donation Program.
  • Stock options (granted at the discretion of the Credly board of directors).


  • Credly seeks professionals able to work from either Minneapolis or New York City.

How to Apply

Submit a resume and a brief statement of interest (500 words max) to with DIRECTOR OF PEOPLE OPS in the subject line.  Earned any digital credentials? We’d love to see them. Don’t have any? We can help with that.