IBM Case Study Executive Summary

The global workforce is facing a serious talent shortage. With the emergence of new and rapidly-evolving technology, workers at all levels need new skills to meet the workforce demands. However 51% of industry executives cite finding appropriately skilled workers in local labor markets as the greatest challenge related to skills. And, 71% of corporate recruiters indicated they cannot find applicants with sufficient practical experience.

This case study looks at IBM’s business decision to create a digital badging program to foster employee skill progression and the outcomes of its program adoption.

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